Had an accident?

Get help for the road ahead

1300 590 8431300590843
Estimated wait time: under 3 minutes

If you’ve had an unexpected scrape, we’re with you every step of the way. The friendly accident specialists at Motor Accident Helpline can get you back up and running in no time. Our experienced team will deal directly with your insurers to make sure there’s no excess to pay and your no claims discount is still intact. We can even help you get a courtesy car free of charge.

Put your trust in the accident experts.

Report an accident

Share the details and let us get to work.

One of our expert claims handlers will call you back or you can call us now on

Had an accident?

Get help for the road ahead

If you’ve had an unexpected scrape, we’re with you every step of the way. The friendly accident specialists at Motor Accident Helpline can get you back up and running in no time. Our experienced team will deal directly with your insurers to make sure there’s no excess to pay and your no claims discount is still intact. We can even help you get a courtesy car free of charge.

Put your trust in the accident experts.

Report an accident

Share the details and let us get to work.

Request a call back

Share your details and we’ll be in touch.

 

 

 

By submitting your details, you agree that Car Crash Line may contact you to discuss your enquiry and to our privacy policy

Why take the slow lane?

However tricky your situation, we can untangle complicated processes and make the whole journey go as smoothly as possible. As an independent accident management company we work with a nationwide network of approved repair centres to get you back on the road faster. And because we have an expert team with miles of experience, you can rest assured everything is legal and above board. Why do all the legwork yourself when you don’t have to?

Call the accident experts now on

1300 590 8431300590843

The easy route

Recovery
and repair

We will collect your vehicle and deliver it to an approved repair shop.

Escape
the excess

You will never pay the excess if an accident isn’t your fault. Guaranteed.

Keep your
no-claims

Make a claim with Motor Accident Helpline and keep your no-claims discount.

Complimentary
courtesy vehicle

You’ll receive a like-for-like replacement vehicle within the day.

FAQs

Your questions answered.

First, you must check if you or any passengers in the vehicle are injured. If the injuries look severe, call Triple Zero (000) and ask for an ambulance. Next, get the other driver’s name, driving license and vehicle registration details, as well as the name of their insurer. It’s best to take photos or videos of the scene if you can.

Not at all. The benefit of calling Motor Accident Helpline is that we will take care of everything from the very beginning, saving you time, money and unnecessary legwork.

Here at Motor Accident Helpline we are committed to keeping things simple, open and honest. We will always ensure you don’t face hidden costs or unexpected problems on the road ahead. For non-fault accidents we recover all costs from the other party’s insurer. You are only responsible for any uninsured costs, such as the remaining policy excess amount.

No! If you claim through Motor Accident Insurance for an accident that wasn’t your fault, you won’t pay ANY excess and we’ll protect your no-claims.

We manage the whole claim on your behalf, from the first call to final settlement. The financial and legal obligation all rests on the at-fault insurance company. We make the road ahead simpler by liaising with them, sorting out any repairs and finalising your payment to make the road ahead easier.